Technical Writer

Because of our commitment to client satisfaction, Virufy has grown into an industry leader. The driving force behind this commitment is an unwavering belief in clear and effective communications. We’re searching for an experienced technical writer to join our team and help take our client-focused services to new heights. The ideal candidate will have proven success in a highly technical field, such as software development, computer science, or engineering. Also important in this role are an ability to evaluate and analyze complex information and a natural desire to help people understand it.

Responsibilities

  • Develop comprehensive documentation that meets organizational standards.
  • Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content.
  • Write user-friendly content that meets the needs of the target audience, turning insights into language for user success.
  • Develop and maintain a detailed database of reference materials, including research, usability tests, and design specifications.
  • Evaluate current content and develop innovative methods for improvement.

    • Minimum Qualifications

  • Age 18 or over.
  • Legally authorized to work in the United States (We do not sponsor Visas).
  • High School Graduate or College Degree.
  • Valid Photo ID (Drivers License or Passport).
  • Two or more years of experience as an effective technical writer.
  • Proven ability to quickly learn and understand complex subject matter.
  • Experience in writing documentation and procedure manuals for various audiences.
  • Superb written communication skills, with a keen eye for detail.
  • Experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content.
  • Ability to handle multiple projects simultaneously.

    • Desired Skills

  • Bachelor’s degree (or equivalent) in journalism, communications, or relevant technical field.
  • Firm understanding of SDLC (systems development lifecycle).
  • Previous experience in software development.
  • Professional certification (ex: Society for Technical Communication).
  • Experience in using XML tools to create documentation.

    • Hours

  • Time commitment of 10+ hours per week.
  • Duration commitment of 6+ months.
  • PM will need to set weekly meetings with relevant stakeholders, defined by the availability of all attendees.
  • Review and respond to Slack and Email messages daily.

    • Questions?

  • Reach out to frederick.cosper@virufy.org and we will get back to you promptly.
    • Apply to this Role